Before you install

System Requirements

Ensure your devices meet these requirements for optimal performance

Android

Operating System
Android 6.0 (API level 23) or higher
RAM
Minimum 2 GB (4 GB recommended)
Storage Space
Minimum 50 MB free space
Connection
Wi-Fi or Bluetooth
Required Permissions
  • Network access
  • Bluetooth (optional)
  • Camera (optional, for QR scanning)

Windows

Operating System
Windows 7 SP1 or higher (Windows 10/11 recommended)
Processor
Intel/AMD 1.0 GHz or faster (Dual core recommended)
RAM
Minimum 2 GB (4 GB recommended)
Storage Space
Minimum 100 MB free space
Network
Ethernet or Wi-Fi connection
Display
1024x768 or higher resolution
Optional Software
  • .NET Framework 4.5 or higher
  • Latest Windows updates

macOS

Operating System
macOS 10.12 (Sierra) or higher
Processor
Intel or Apple Silicon (M1+)
RAM
Minimum 2 GB (4 GB recommended)
Storage Space
Minimum 120 MB free space
Note: Coming soon for macOS. Windows and Linux versions are currently available.

iOS

Operating System
iOS 13.0 or higher
Device
iPhone 6S or later, iPad Air 2 or later
Storage Space
Minimum 60 MB free space
Connection
Wi-Fi connection required
Note: iOS app is coming soon. Android version is currently available on Google Play Store.
— Stay connected

Network Requirements

Wi-Fi Connection

Recommended for best performance

  • 2.4 GHz or 5 GHz
  • Minimum bandwidth: 1 Mbps
  • Latency: < 100ms

Bluetooth

Alternative connection method

  • Bluetooth 4.0+
  • Range: 10-100 meters
  • Limited bandwidth

Mobile Hotspot

Works with personal hotspot

  • Tethering enabled
  • Same network required
  • Minimal data usage
— Pro tips

Tips for Best Performance

Optimize Your Wi-Fi

Keep devices close to your Wi-Fi router for better signal strength and lower latency.

Minimize Background Apps

Close unnecessary applications on both devices to free up resources and improve responsiveness.

Update Your Software

Keep your operating system and Remote Mouse app updated for security patches and performance improvements.

Disable Firewalls Temporarily

If you experience connection issues, try temporarily disabling firewalls to test connectivity.